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Many e-mail and Internet companies are now using programs to block unwanted e-mail, often called spam. Sometimes, however, these programs block e-mail you want to get.
To Ensure You Are Receiving Your Walk a Mile Project Emails, Simply Do The Following:
First, please note that all Walk a Mile Project emails are sent from Change the World Films. So be sure to add the corresponding Change the World Films email address (support@changetheworldfilms.studio) to your email white list to ensure the best chance of receiving our content and updates
A whitelist is a list of accepted items or persons in a setâĤ. a list of e-mail addresses or domain names from which an e-mail blocking program will allow messages to be received.
Why is this important?
Unsolicited, unwanted advertising e-mail, commonly known as âspamâ, has become a big problem. Itâs reached the point that most e-mail services and Internet Service Providers (ISPs) put a blocking or filtering system in place or rely on “blacklists” to tell the good guys from the bad.
It’s a good intention to protect you from spam, but everyone agrees that the current systems for stopping spam are far from perfect. They often block e-mail youâve actually requested, but that fits someone elseâs idea of what spam looks like! The more responsible anti-spam activists are working hard to cut down on these âfalse positivesâ, but in the mean time, you might unexpectedly find youâre not getting your requested content from us.
Thankfully thereâs an easy step you can take to keep your Walk a Mile Project content from falling into the false positive trap: you can add them to a âwhite-listâ.
White-list us now, before your delivery is interrupted.
Of course, every e-mail system is different. Below are instructions for some of the more popular ones. If yours isnât listed, please contact your ISPâs customer service for instructions. If youâre using some sort of spam filtering or blocking software yourself (in addition to what your ISP provides), weâve also listed instructions on how to exempt your subscription from some of those programs as well.
GMAIL
- In your inbox, locate an email from support@changetheworldfilms.studio (most likely your welcome mail).
- Drag this email to the âprimaryâ tab of your inbox.
- Youâll see that our emails will go to your primary folder in the future!
YAHOO! MAIL
When opening an email message, a â+â symbol should display next to From: and the senderâs name. Select this and an âAdd to contactsâ pop-up should appear. Select âSaveâ:

APPLE MAIL
Select âMailâ and âPreferencesâ from the top menu.

In the âPreferencesâ window, click the âRulesâ icon.
Click the âAdd Ruleâ button.

In the âRulesâ window, type a name for your rule in the âDescriptionâ field.
Use the following settings: âIf any of the following conditions are met: From Contains.â
Type the senderâs email address in the text field beside âContains.â

Select âMove Messageâ and âInboxâ from the drop-down menus.Click âOkâ to save the rule.
OUTLOOK MAIL
Right-click on the message in your inbox.
Select âJunk E-mailâ from the menu.
Click âAdd Sender to Safe Senders List.â

If you have any questions, please contact us.
